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Technical Solutions Engineer, Mid-Market

Tokyo, Japan - Technical Solutions Permanent
Who we are
Criteo (NASDAQ: CRTO) is the global technology company powering the world’s marketers with trusted and impactful advertising. 2,800 Criteo team members partner with over 20,000 customers and thousands of publishers around the globe to deliver effective advertising across all channels, by applying advanced machine learning to unparalleled data sets. Criteo empowers companies of all sizes with the technology they need to better know and serve their customers.

As our Technical Solutions Engineer in Tokyo, you’ll be the bridge between our business and technology, a key player on the development of the North APAC team integrating and optimizing cross channel products on a wide range of ecommerce clients.  
What You'll Do
  • New client integrations: 
  • Discuss integrations with client technical contact and support them through the process  
  • Understanding of Criteo products’ integration flows from a technical and sales perspective  
  • Work with the Technical Solutions & Sales teams to understand client business objectives  
  • Define the best product set up for each client  
  • Plan the integration strategy in order to improve integration times  
  • Co-ordinate 3rd parties involved on each integration  
  • Test and troubleshoot client’s implementation, providing feedback to the client’s engineering team  
  • Be responsible and have ownership for the designed end to end solution’s projects.  
  • Pipeline reporting  
  • Work in a fast paced innovative environment and be cool under pressure  

  • Optimize existing client set up: 
  • Review campaign performance and optimize them via new set up and integration changes  
  • Troubleshoot live campaigns to improve campaign performance and customer satisfaction  
  • Technical rollout of new products added on the client’s portfolio such as InApp or mobile, by working closely with our Account Strategy team 

  • Continuous improvement of processes and tools:  
  • Participate with the wider global team to improve and develop new tools and processes.  
  • Contribute to the improvements of the product integration methodology  
  • Redefine processes to make the Technical Solutions team more efficient and be partners of the business teams  
  • Proactive development of tools and solutions that will have an impact on our campaign performance or set up to support the growth of our North APAC team and facilitate the day-to-day job of your team members  
  • Provide guidance to other team members on areas of expertise  
  • Identify bugs, report them and work close to our escalation and R&D teams on their resolution 
  • Who You Are
  • Engineering background with a computer science related degree  
  • Fluent in Japanese and English both spoken & written 
  • Strong interpersonal and communication skills across all levels of interlocutors  
  • Ability to work on multiple projects at once, prioritize and execute a large number of tasks, and resolve issues quickly  
  • Proactivity associated to a “can do” way of working  
  • Problem solving and a positive attitude in a fast pace environment  
  • Autonomous personality and interested in taking initiatives and lead on projects  
  • JavaScript and HTML knowledge as well as other programming languages  
  • Team spirit oriented, sharing best practices and open to train other team members  
  • Attention to detail to act as a consultant and be reactive in front of any potential situations  
  • Passion for new media, internet trends and continual learning  
  • Why You'll Love Us
  • 100% premium coverage of Healthcare Plan. When apples aren’t enough 
  • Competitive compensation. Be fancy 
  • Career advancement with global mobility opportunities. A little bit of “Je ne sais quoi” 
  • Vacation policy. Because your mom misses you 
  • Happy hour, snacks, arcade/game rooms. Eat. Drink. Be merry 
  • Travel & reimbursement options. Until jetpacks are a thing 

  • #LI-JC1

    At Criteo, we dare to be different. We believe that diversity fuels innovation and creates an energy that can be seen and felt all over Criteo. We champion different perspectives and are committed to creating a workplace where all Criteos are heard and feel a sense of belonging.

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