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Clinical Application Specialist

Remote, any major US city - Clinical Full-time
Caption Health is empowering healthcare providers with new capabilities to acquire and interpret ultrasound exams using A.I.

ABOUT US:
Caption Health was founded in 2013 on a simple but powerful concept: what if we could use technology to emulate the expertise of highly trained medical experts and put that ability into the hands of every care provider? Our vision is to move specialty diagnostics and decision making to the point of care for every patient exam. We are developing AI software that empowers healthcare providers with new capabilities to acquire and interpret ultrasound exams. Caption Health was formerly known as Bay Labs.

As a Clinical Applications Specialist, this is a unique opportunity to take your ultrasound skills and knowledge to the next level. Caption Health is an innovative company focused on democratizing ultrasound through artificial intelligence. Joining us here at Caption, you will effectively help bring our products to market as the field representative driving demos, hands-on training, and implementation. You will also provide in-house clinical expertise working closely with the product engineering teams and bringing the perspective of an experienced sonographer as well as feedback from the field through innovative AI development. You will also be supporting clinical testing before and after product launch.
Requirements
  • You are a registered cardiac sonographer with a Bachelor’s degree or equivalent experience (Master degree is a plus).
  • You have 5+ years of experience in the cardiovascular imaging space either from clinical practice, clinical development, or marketing. POC experience is a plus.
  • You have clinical education experience and are an effective and comfortable public speaker. 
  • You are an analytical thinker and can bring innovative strategies from a clinical perspective to product, marketing, and sales.
  • You are customer-centric and have a bias for action - you know how to communicate with and learn from customers, and can point to work experiences where you have done that. 
  • You have a good understanding of the ultrasound technology competitive landscape, including recent technical advances and how cardiac ultrasound is being used today (Experience with 3D and Strain is a plus).
  • You are an influencer and have proven success building relationships and trust with decision makers and Key Opinion Leaders.
  • You are a self-starter with strong interpersonal skills and can communicate your ideas effectively.
  • You have demonstrated an entrepreneurial bias and team spirit and are excited at the prospect of joining a startup.
  • You can be flexible with urgent last minute travel needs
  • You share our passion for improving lives through better diagnosis and treatment of heart disease.
  • Responsibilities
  • Provide technical support and training of clinical customers before and during a product launch. This includes implementation of new workflow using our innovative solutions
  • Provide demos in the field, at conferences/trade shows, and sometimes in-house 
  • Serve as a liaison between prospective customers and HQ, effectively delivering feedback from the field 
  • Help customize and create new training content for a range of audiences 
  • Provide feedback as the liaison between field and clinical, product, engineering teams 
  • Help coordinate and deliver data acquisition by in-house scanning and usability testing
  • Support QA by assisting with verification and validation
  • Help organize in-house studies
  • Contribute to the development of marketing communication materials for commercialization of existing and new products
  • Support and interact with Key Opinion Leaders
  • Provide product training for Caption Health employees
  • Travel expectations: up to 75%

  • Caption Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Caption Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Caption Health. strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy.