Launched in 2012, Checkout.com is a leading international provider of online payment solutions. Checkout.com is built on 100% proprietary technology and handles every part of the payment process, providing complete transparency across the entire payment value chain.
We currently process 150+ currencies and offer access to all international cards and popular local payment methods to merchants through one integration.
Customers in our portfolio include international businesses like Samsung, Transferwise, Hopper, Virgin and Adidas. Our mission is to partner with smart businesses to optimise their payments, increase revenue and meet the dynamic needs of their customers.
We are building a unique work environment where our people aspire to solve complex problems and deliver valuable solutions. We believe that excellence can be achieved through a dynamic culture driven by collaboration and teamwork.
In May 2020, we completed a $150m Series B funding round, tripling our valuation to $5.5bn.
Checkout.com (CKO) is currently seeking an enthusiastic and driven IT professional who will be responsible for delivering high standards of infrastructure, application and service level monitoring and management, including incident response, as part of our Operations Center (OC) team based in Mauritius.
The OC team is responsible for providing ‘round the clock’ 24x7x365 first line support, monitoring and management for CKO’s mission critical infrastructure and applications which support our payments platform. This is an exciting and dynamic role involving working closely with both internal technical team and external 3rd party suppliers to help ensure delivery of service within defined Service Level Agreements (SLA’s)
Managing live incidents is also a key part of this role and the successful applicant will be able to operate efficiently under pressure while helping to recover service and communicate clearly with internal and external stakeholders. The OC team employs a variety of tools and technologies to support proactive monitoring, incident resolution, administration, ticketing, communication and reporting for CKO’s business infrastructure & applications.
The ideal candidate is self‐motivated, collaborative and communicative with a positive hands-on and can-do-attitude, willing to work in an uncompromising and high pace environment.
This role represents an excellent opportunity for the right individual to begin or further their career in the IT leadership space requiring solid technical, leadership, communication and stakeholder management skills.