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Senior Network Engineer

Palo Alto, CA Engineering & IT - R&D Full Time
About Bill.com

Bill.com is a leading provider of cloud-based software that simplifies, digitizes, and automates complex, back-office financial operations for small and midsize businesses. Customers use the Bill.com platform to manage end-to-end financial workflows and to process payments, which totaled over $70 billion for fiscal 2019. The Bill.com AI-enabled, financial software platform creates connections between businesses and their suppliers and clients. It helps manage cash inflows and outflows. The company partners with several of the largest U.S. financial institutions, more than 70 of the top 100 U.S. accounting firms, and popular accounting software providers. Bill.com has offices in Palo Alto, California and Houston, Texas. For more information, visit www.bill.com or follow @billcom.

Mission:
Bill.com is seeking a highly motivated Senior Network Engineer to manage our growing network infrastructure for on-premise and cloud environments.

Professional Experience/Background to be successful in this role:
  • 5+ years of networking experience running and maintaining a 24x7 Internet-facing production environment, across multiple data centers including public cloud
  • Deep understanding of network designs and operations for on-premise and cloud
  • Experience in troubleshooting network connectivity issues
  • Experience managing networks in AWS (Security Groups, Transit Gateway, Direct Connect, VPC) and related monitoring tooling (Cacti, New Relic)
  • Experience with Cisco firewalls, Juniper Routers, and NX-OS switches product lines
  • Experience implementing and operating network monitoring tools
  • Experience with F5 load balancers
  • Expert level grasp of TCP/IP and common related networking protocols for online services (BGP, DNS, NFS, TLS)
  • Experience in regulated production environments (PCI, SOC, SOX)
  • Experience with network security such as intrusion prevention technologies, proxy, remote access technologies, DDOS mitigation tools
  • Good understanding of information security and best practices when implementing rulesets, access control lists, and whitelist
  • Network professional certifications a plus (CCNA, CCNP, CCIE)
  • Excellent verbal and written communication skills
  • Experience managing cloud web application accelerators and web application firewalls a plus
  • Experience with automation tools and scripting a plus
  • Competencies (Attributes needed to be successful in this role):
  • Functional/Technical Expertise
  • Values
  • Learning Abilities/Tech Savvy
  • Communication
  • Team Player

  • Expected Outcomes in 12 months:
  • Evaluate current network to develop an enterprise network architecture strategy to support our growth focused on scalability, performance, and availability in multiple regions
  • Lead change management process and implementation of routine Firewall and Router changes to production environment
  • Develop a strategy for cloud flow log monitoring and alerting
  • Drive root cause analysis on networking-related issues and provide plans for remediation.
  • Participate in on-call rotation
  • Author network-related documents and train team on network technologies


  • Bill.com is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.

    Bill.com Culture:
    ●      Humble – No ego
    ●      Fun –  Celebrate the moments
    ●      Authentic – We are who we are
    ●      Passionate – Love what you do  
    ●      Dedicated – To each other and the customer

    Our Applicant Privacy Notice describes how Bill.com treats the personal information it receives from applicants.