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Fraud Policy Specialist, Financial Services Platform

Jakarta - Permanent
Gojek Financial Services Platform is looking for a strong Fraud Policy team member who will be responsible for Fraud Policy making across the different lending products and customer profiles.
Responsibilities
  • Develop Fraud risk identification and assessment methodologies
  • Design Fraud Risk Management Guidelines to ensure clearly defined roles and responsibilities within the team (Policy, Analytics, and Investigation)
  • Identify ways to reduce fraudulent activities by designing fraud prevention and fraud detection plans
  • Setting action for fraud accounts and enhance contingency plans
  • Liaise with cross-functional teams to create anti-fraud tools for multiple use cases
  • Understanding of key fraud risks, losses, and metrics to monitor the effectiveness of rules created
  • Make Fraud Risk management recommendations (and/or implement) to relevant stakeholders on identified risks and/or findings from investigations
  • Experience and Skills
  • Robust understanding of consumer/commercial credit risk
  • Bachelor’s/University degree or equivalent experience. Preferably in related quantitative fields (Mathematics, Economics, Computer Science, Information Management or Statistics)
  • At least 2 years of experience in fraud/risk analytical or policy role
  • Excellent communication skills (English is required).Experience working in or with the financial services industry with a keen understanding of business, functions and operational environments
  • You take initiative, ownership and you dare to make decisions; you also enjoy a start-up environment with little supervision
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy and present them in a clear and coherent manner
  • Ability to write SQL queries and data visualisation tools (Tableau, etc) is a plus.

  • Gojek is an equal opportunity workplace that is committed to diversity and inclusion. At Gojek we celebrate our differences, because we believe that diversity not only creates a healthier work environment for our employees, but also helps our business thrive. 



    About us

    Gojek is a technology startup based in Jakarta, Indonesia. Specialising in ride-hailing and logistics, we are also the only company in Southeast Asia to be part of Fortune's 50 Companies That Changed the World (2017).

    Gojek is a Super App: one app with over 20 services including food delivery, commuting, digital payments, shopping, hyper-local delivery, massages, and many more.

    Gojek is Indonesia’s first and fastest growing unicorn building an on-demand empire. Our total of 2,000,000 driver-partners collectively travel 16.5 million KM daily – making us Indonesia’s de-facto transportation choice.

    Gojek is a verb! Gojek is a way of life!