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Senior Product Designer /Design Lead

Hong Kong Product - Product Full-time
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!
Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.
With 1600+ employees spread across SEA, INDIA and LATAM, our 6-years old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.
Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. 
Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realise this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing  an even more global presence.


Lalamove is seeking a senior product designer to develop a delightful experience for our customers as well as to lead & manage a team of designers. As a senior product designer, you will have a significant impact on our business contributing to the design direction. You are passionate about design thinking at the same time with a result-oriented mindset.
What you'll do:
  • Lead the design of new features and updates across the core product as well lead/guide a team of designers
  • Identify customer needs and problems with UX Researchers from both qualitative and quantitative research
  • Work closely with product and engineering to translate business and users’ goals into elegant but practical designs that can deliver on key business and user metrics
  • Deliver designs that communicate consistent, effective experiences across all platforms, and are in alignment with core site and branding strategy
  • Hands-on production of user requirements, storyboards, wireframes, scenarios, flowcharts, design prototypes, and design specifications
  • Work closely with UX Researchers and PMs to develop the best user flows.
  • Conduct usability testing with the UX Researchers, validate your design and iterate based on the customer feedback
  • Co-work and develop UX principle, maintain and evolve it based on the customer behavior
  • Contribute and improve the Design guidelines, structure and process
  • What you'll need:
  • BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial, etc), Human-Computer Interaction (HCI), Computer Science (CS) or a related field, or equivalent practical Experience
  • 6+ years relevant work experience managing a team of designers
  • Knowledge of principles of responsive design
  • Open mind and confident, willing to share, a good team player
  • Excellent communication in English and Chinese (Cantonese or Mandarin). Must be able to read and write English & Chinese.
  • Expert with design tools (e.g. Sketch, Illustrator, Photoshop) to produce wireframes and high fidelity mockups.
  • Experience working with web or mobile based technologies such as HTML, CSS, JavaScript, Android Studio, etc.
  • Any experience with human-centric design, hardware, furniture, apparel, anything that you have designed to make people’s lives better.